Question 1

How much does a visa application cost?

Accepted Answer

It depends on the visa. There's the Home Office fee, the NHS surcharge (IHS), and our service fee — each shown clearly and separately, with a fixed price from us before you commit to anything. Call us for an exact figure for your situation.

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Question 2

How long does the process take?

Accepted Answer

It varies by visa type and how quickly documents can be gathered. We give you a realistic timeline up front and explain any priority options available.

Question 3

Do you help with applications from outside the UK?

Accepted Answer

Yes. We help with both overseas and in-UK applications. Everything is handled online, so your location isn't a barrier.

Question 4

What are your opening hours?

Accepted Answer

We're open 7 days a week, 9am–7pm, Monday to Sunday — including weekends.

Question 5

What happens on the first call?

Accepted Answer

We listen, give you an honest view of your options, and explain what's involved and what it costs. There's no obligation to go any further.

Question 6

Can you help if I've been refused before?

Accepted Answer

Often, yes — but a previous refusal needs careful handling. Have your refusal letter to hand when you call, and we'll give you an honest view of what's possible.

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